Shipping Policy
At Elvizza, we are committed to giving our customers an exceptional shopping experience, including clear and transparent shipping policies. We offer free shipping on all orders to Norway.
Shipping Zones
This shipping policy applies to orders shipped to Norway.
Delivery Times
Below are the estimated delivery times for orders:
- Order cut-off time: 5:00 PM (London time). Orders placed after this time will be processed the next business day, which may add one day to the estimated delivery time.
- Processing time: 5 to 7 business days (Monday to Friday). Once processed, your order will be shipped by one of our trusted carriers.
- Transit time: 6 to 10 business days (Monday to Friday).
Carriers
We work with the following trusted carrier for deliveries to Norway:
- Posten Bring
Shipping Costs
- Free shipping: all orders to Norway ship for free, with no minimum purchase required.
Delivery Issues
If you have a delivery issue, such as a delay or a lost package, please contact our customer service team right away at support@elvizza.com. We are here to help and to make sure your order arrives safely and on time.
Tracking Your Order
Once your order has shipped, you will receive an email with your tracking number. You can use it to follow your order on our Track My Order page or directly on the Posten Bring website.
Contact Information
Email: support@elvizza.com
Customer Service: Monday to Friday, 9:00 AM to 5:00 PM (London time). We do our best to reply to your email within 1 to 2 business days.